Significant Internet Failure Hits Numerous Sites and Apps

A large-scale web failure has disrupted dozens websites and mobile apps around the world, as users experiencing troubles getting online after problems at the online infrastructure platform.

The affected apps encompass the social media app Snapchat, Roblox, Signal, and the language learning app Duolingo, as well as several Amazon-owned platforms including its main retail site and the Ring security home security firm.

In the UK, the financial institution Lloyds was impacted as well as its branches Halifax and the Scottish bank, while there were further notifications of problems accessing the HM Revenue and Customs online portal on Monday morning. Also in the UK, several Ring customers took to social media to complain their doorbells were malfunctioning.

Just within Britain, notifications of problems on particular platforms reached the many thousands for every service.

The company stated that the problem started in the east coast of the United States at Amazon Web Services, a division that supplies essential web backbone for numerous firms, who rent out capacity on AWS infrastructure. Amazon Web Services is the world’s largest online services service.

Soon after the start of the day (PDT) in the America (morning UK time), officials reported “elevated failure rates and slowdowns” for AWS services in a zone on the Atlantic seaboard of the America. The ripple effect was seen to disrupt apps globally, with the problem monitoring service reporting problems with the same sites in different parts of the world.

Cisco’s Thousand Eyes, a service that tracks internet outages, also reported a surge in issues on that morning, and numerous instances located in the Virginia area, the location of Amazon’s US-East-1 region where the company stated the issues began.